Meet the Team

Andrew Waterfall FNAEA, MARLA

Owner
andrew.waterfall@waterfalls.co.uk

Andrew founded the firm in 1992, and is always on hand for clients to talk to – he’s still very hands-on with day-to-day estate agency work! Andrew is married and lives locally, enjoying walks with Jasper the dog over Horsell Common. He’s also a motor racing enthusiast, supporting our local McLaren team, and has participated in motor racing himself many years ago – and he still enjoys taking his Lotus Elise around a track every now and then!

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Andrew Waterfall FNAEA, MARLA

Andrew Waterfall FNAEA, MARLA

Owner

Sales Team – Woking

Matthew Parr

Sales Manager
matthew.parr@waterfalls.co.uk

Matt joined us in 2014, and has quickly risen through the ranks to become sales manager at Woking. He’s fitted into the role superbly, and is very popular with his colleagues and clients alike. Matt and his fiancee recently bought a property needing some refurbishment; his spare time is mainly filled with DIY around the house, but he also tries to squeeze in going to the gym and socialising with friends.

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Matthew Parr

Matthew Parr

Sales Manager

Anna Doyle

Sales Consultant
anna.doyle@waterfalls.co.uk

Anna has been in estate agency for over 30 years and has worked for a variety of firms, large and small, during that time. She’s been with Waterfalls since 1997 and is a senior member of the team; being excellent at problem solving, she deals with the majority of our sales progression. Anna lives in Twickenham with her husband, and has 2 sons.

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Anna Doyle

Anna Doyle

Sales Consultant

Emil Thompson

Sales Consultant
emil.thompson@waterfalls.co.uk

Starting in estate agency in 2007, Emil was self-employed under the biggest real estate franchise in South Africa for 9 years before he relocated to the UK in 2018. Since then, he's gained extensive local property experience in the Surrey and Berkshire areas, and now brings his expertise to the Woking branch of Waterfalls. Emil lives in Shepperton with his wife and young son, and in his free time loves photography and playing tennis.

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Emil Thompson

Emil Thompson

Sales Consultant

Penny Chillman

Sales Consultant
penny.chillman@waterfalls.co.uk
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Penny Chillman

Penny Chillman

Sales Consultant

Sales Team – West Byfleet

Dean Phillip

Sales Manager
dean.phillip@waterfalls.co.uk

Dean has been with Waterfalls since 2011, after making a career change from the world’s largest bank! Dean has shown himself to be a top agent, finding creative ways to resolve problems and create new opportunities. Dean lives locally and in his spare time he enjoys playing football and golf.

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Dean Phillip

Dean Phillip

Sales Manager

Tim Butt

Assistant Sales Manager
tim.butt@waterfalls.co.uk

Tim is the newest member of our Sales team at West Byfleet. He has extensive direct sales and customer service experience, making him a friendly and enthusiastic individual, and previously worked on the lettings side of things giving him a well-rounded base. When he isn’t at work, he enjoys playing football and watching movies.

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Tim Butt

Tim Butt

Assistant Sales Manager

Bel Smith

Sales Consultant
bel.smith@waterfalls.co.uk

After living all over the world, Bel and family finally settled in Woking where she started her career in estate agency. She joined Waterfalls in 2020, and is passionate about helping others and providing good customer service.  In her spare time, Bel loves to travel, and plays golf.

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Bel Smith

Bel Smith

Sales Consultant

Bianca Rose

Sales Progressor
bianca.rose@waterfalls.co.uk

Bianca has been in estate agency since 1999, and joined Waterfalls in 2001. Bianca now focuses on customer service, predominantly dealing with sales progression to ensure our sales result in an exchange of contracts as swiftly as possible with the minimum amount of stress to those involved. Bianca has lived locally all her life so is very knowledgeable about the surrounding areas. She lives with her husband and daughter in West Byfleet.

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Bianca Rose

Bianca Rose

Sales Progressor

Kate Davies

Viewing Assistant & Administrator

Kate joined Waterfalls in 2015 after years of working in the education sector, having decided to make a career and lifestyle change that suited her effervescent character.  She's lived locally for 17 years with her husband and two children and therefore has an excellent understanding of local area, schools and amenities.  She enjoys walking the dog, sunny holidays and meeting friends for a cocktail or two!

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Kate Davies

Kate Davies

Viewing Assistant & Administrator

Lettings Team

Shona West FARLA

Associate Lettings Director
shona.west@waterfalls.co.uk

Shona has over 20 years’ experience in lettings, and has worked in a variety of towns, between Aldershot and Cobham. Shona has been with Waterfalls since we opened our doors for lettings back in 2007 and has headed up the department since then; the lettings business continues to grow from strength to strength under her expertise. Shona lives locally with her daughter and has a keen interest in sports - netball in particular.

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Shona West FARLA

Shona West FARLA

Associate Lettings Director

Sue Edser

Lettings Consultant
sue.edser@waterfalls.co.uk

Sue has been a lettings consultant at Waterfalls since 2016, and has worked as a lettings negotiator since 2010.  In that time, she has accumulated a vast knowledge of the lettings market and the local area, and is the ideal person to see if you're new to renting in Woking or West Byfleet!  Sue lives in Guildford and has 3 daughters, and her interests outside work are travel and international cuisine.

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Sue Edser

Sue Edser

Lettings Consultant

Maya Nunan

Property Administrator
admin@waterfalls.co.uk

Maya's worked in the lettings industry since 2016, starting as a negotiator then moving into Property Management, before joining Waterfalls. She and her partner Sam moved to Lightwater in 2019 and their dog Stanley joined the family in 2020!   Maya loves long walks, shopping and any opportunity to travel abroad.

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Maya Nunan

Maya Nunan

Property Administrator

Rachael Hilderley

Lettings Administrator
admin@waterfalls.co.uk

Rachael Joined the Waterfalls team in 2017, bringing with her over ten years of lettings experience and a keen interest in property.  A friendly and approachable member of staff, Rachael works predominantly in the admin sector dealing with all our lettings contracts.  Having being born and bred in Woking she has a good knowledge of the local area, and outside of work Rachael enjoys country walks, gardening, photography, and spending time with her family.

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Rachael Hilderley

Rachael Hilderley

Lettings Administrator