Why Waterfalls?

Brief History of Waterfalls

We’ve been in Woking for a long time now! Andrew Waterfall and John Durrant started up Waterfall & Durrant back in 1992 having both worked for a large national chain of estate agents. Disillusioned with the way large firms made it difficult for local branches to provide a top quality service to their clients in the 1980s… more

Personal Service

At Waterfalls, we offer a personal service, not usually found in estate agency today. We have working partners in each branch, who are very hands-on with clients. Our staff are always highly experienced, and are generally able to overcome any potential hurdles you might be faced with during the process of selling or renting.

Unique Feedback Service

We offer a completely transparent service; our clients are able to log in securely via our website to see day-to-day marketing activity on their property, where their property is being advertised, how many hits their property is getting from our website, check when viewings… more

Marketing

We always advertise in the local press with eye-catching advertisements, mainly with multiple internal and external photographs, showing each property off in the best possible light. We take care over what time of day we take external photographs to ensure that we are showing each property in its best light – literally!… more

Strict Codes of Conduct

We take customer service very seriously, which is why we are licensed agents, members of the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA). All our senior members of staff are personal members… more

Office Locations

Both offices are situated in prominent locations in Central Woking and West Byfleet.