Emergencies

Tenants – in an emergency outside our usual working hours:

Non-managed Property

Please refer to your Welcome Letter or contact your Landlord direct.

Managed Property

If your property is managed by Waterfalls, please call one of the contractors in the list below (NB if you have a gas central heating problem, please check your welcome letter to confirm if your Landlord has a British Gas Homecare policy in place). Should a contractor be called out to a property and no fault is found or the issue is either the tenant’s responsibility or the result of negligence on the tenant’s part, the charge for the visit will fall to the tenant to pay. Chitty Locksmiths – 01483 488322 or 07769 680624 MJJ Cleaning – 07760 424340 West Works Maintenance – 07850 506878 Mulgas (Boiler & plumbing) – 0345 460 4800 Lister Gas (Boiler & plumbing) – 07979 155580 Pyrford Electrical – 07776 204059 Garden Grooming – 07799 587728