Testimonials
Below are just a few of the many testimonials received. We love to hear that clients and purchasers are happy with our services.
Dear Andrew & Natasha - this is just to say a big "thank you" for all your efforts & professionalism whilst dealing with our potential purchase of 73 XXX. Your hard work was truly appreciated, and we both thank you. Best wishes,
Kerri & Les Morales
I knew we had picked a good estate agent when we asked Waterfalls to act for us, and I can now confirm that you have in fact, excelled. I found all the staff kind, friendly and efficient, which helped the process no end. It was a pleasure to do business with you. I have no hesitation in recommending your agency to anyone in the future, who might need to move home, in the Surrey area. All the best, and kind wishes to everyone at Waterfalls.
Ian Larkins, St Johns
With such a smooth move, I wanted to take this opportunity to thank you (Anna Hooper) specifically for all of your assistance and for your efficient responses to the various issues that I raised along the way. I would certainly have no hesitation in recommending Waterfalls or using your services again myself in the future. Best Wishes.
Mr P Randall, Knaphill
Both Georgina & Jacqui were excellent & a credit to the company
Mr Banks, West Byfleet
WDB has by far the best reputation & most competent staff (Bianca & George). In the W Byfleet area you are the very best, to the extent that you are miles ahead of the rest! Keep up the good work.
Valerie & James Bell, West Byfleet
Bianca & Georgina were fabulous! Could not fault you, excellent support & tireless effort from start to finish.
Vanessa Lane, West Byfleet
Thanks Bianca for your extremely professional & efficient service!
Carol & Ciaran Mitchell
Excellent all round! You have taken the stress out of the move!
Mrs S Macdonald, Bisley
Excellent service, particularly when dealing with exchange. Bianca was highly professional & a great ambassador for your company.
Gail & Peter Graves, West Byfleet
Elliott Lester was patient, not pushy, had excellent local knowledge and put in lots of extra time to accommodate us. Everyone in your team returned calls promptly and always kept us up to date on any developments. In comparison to other estate agents you seemed to care and treated us personally rather than just another sale.
Mrs B Suggitt, St Johns
Both Anna Hooper & Elliott Lester were very helpful throughout the purchase procedure for which we are extremely grateful.
Mr S Black, St Johns
We have known & respected Andy Davis for over 25 years & cannot praise enough the great service & efficiency provided by the West Byfleet team.
Marion & Harry Free, West Byfleet
Waterfalls gave us a first class service, and our house sold quickly & the sale went as smoothly as possible, especially as it is in no way a standard property!
Mr & Mrs B Williams, Jacobs Well
A professional and efficient service from a very pleasant team!
Mrs F Jolley, Pirbright
Your staff members Natasha Fuoco and Zara Ayling were most helpful and pleasant.
Mr & Mrs Orchard, Hook Heath
First impressions were clearly correct. If asked to recommend an agent in Woking I would have no hesitation in recommending Waterfalls.
Mr C Miller, Hook Heath
Both Natasha Fuoco & Anna Hooper were very professional and kept us informed at all times.
Mr & Mrs J Whitburn, Horsell
Many thanks for all your assistance with what was an unexpectedly difficult sales progression!
Mr D Roberts, Horsell
Out of the 4 Woking estate agents that we considered, Mr Waterfall took time to explain things and was considerate to our circumstances. You are not over pushy!
Mrs S Higginson, Woking
Simon Smith was professional at our initial meeting & possessed a good knowledge of the market. Bianca provided an excellent service; professional, knowledgeable & (most importantly) was proactive & kept us updated. I was very impressed.
Catherine Bright, West Byfleet
Elliott Lester who dealt with our purchase, was efficient, informative and a very nice chap!
Mrs K Stewart, St Johns
WDB have one of the best websites I have used. Bianca was instrumental in keeping the deal on track.
Simon Carter, Woodham
All staff we had contact with were excellent in terms of attitude and helpfulness. Particular praise for Natasha Fuoco.
Mr & Mrs G Painter, Mayford
We were really impressed at everyone – you certainly give the personal touch which counts for a lot. I feel Anna Hooper went that extra mile to help us secure our sale, but even just calling the office people knew who we were and the property we were selling. Estate agents in general have a bad reputation, but you add credibility and value to the profession – a cut above the rest!
Mr & Mrs R Kirby, Brookwood
Bianca & Georgina did brilliantly, very many thanks.
Win Barnes, Pyrford.
Waterfalls have provided a very professional service, whilst ensuring that we felt personally looked after. We are very pleased and speak highly of you.
Mr & Mrs Turner, West Byfleet.
Anna Hooper has been exceptional throughout – very persistent & reliable, backed up by the same consistency across the team. Thank you – we’ll stay in touch while we find our next house!
Chris & Rob Kemp, Horsell
Very good service and good communication within your office.
Sue Hurst, Pyrford.
Why did we use you? You sold us the property in 1994 – customer loyalty lives on!
David Mason, Hook Heath
Re A Tricky Purchase – Your sales team has been helpful, supportive, encouraging and persistent – well done and thanks.
M & S Martin-Cruz, West Byfleet.
All of the staff I dealt with, were very helpful and friendly, I should think a very nice office to work in.
John Burgess, Woodham.
Your staff are professional, courteous, well spoken – your agency has integrity and honesty (its regrettably unlike most other Estate Agents).
David & Jan Dallison, Pyrford.
We have so appreciated the professionalism & personal service given initially by Natasha, then Anna & Andrew – thank you. We’re talking about you at work & will recommend you as & when!
David & Sarah Cockburn, Mayford
We are particularly grateful for your regular contact, also your willingness to be pro-active in resolving problems along the chain.
Mr & Mrs McCarthy, Woking
