Our aim isn't to be the cheapest agent or the most expensive, just the best.
Here's what we aim to provide: -
- Quality Service
- Usually only 2 weeks' notice needed if you want to terminate our sole agency
- Regular viewing feedback
- Sales progressing by experienced, friendly and trained personnel-experience shows!
- Regular written progress reports from the time we're instructed through to exchange of contracts
- Unique online feedback
Fees
Our charges are appropriate to the quality of service we provide, there is some flexibility according to what you want from us.
Cheap agents invariably cut corners with their sales particulars, advertising and/or office locations and displays etc - realistically it's only by cutting corners that lower fees can be offered. The problem is that cutting corners will almost certainly lead to you achieving a lower selling price, or a slower move, or an otherwise poor service - so, whatever you gain on the swings, you'll likely lose more on the roundabouts.
Agency Terms
An important feature of our terms is that in most cases we will ask for only two weeks' written notice of termination of our agency contract (some agents want a contract lasting two or three months). We prefer clients are with us because they want us to act for them, rather than feel they are tied to us. We also hope to provide some measure of reassurance that we will never become complacent. Incidentally, it is extremely rare that we are ever dis-instructed.
Service - Viewing Feedback
Within 24 hours of someone seeing your home we'll try to obtain feedback from them, and where the comment is significant we'll advise you by telephone what they say directly afterwards. Each 7/14 days we'll give you a written report giving all feedback, including the number of times your property's particulars have been downloaded off our Internet site, so giving an indication of general interest.
Accompanied Viewings
We are always happy to accompany our prospective purchasers.
Sales Chasing
When you're moving home it's a good thing to have a friend by your side who knows what they're doing and who plans for likely problems before they crop up. You'll find us with you every step of the way, right through to completion. And we'll tell you honestly what's going on.
Unique online feedback
Buyers, sellers, tenants & landlords are all able to log in with a unique
PIN that gives them access to feedback on viewings & sales progress information.
We leave nothing to chance, so if you want someone to look after your move, then call us today.
Woking: 01483 773773